Privacy Policy

“SMTube Online” is a website operated by Echo Electricity Co.,Ltd. The privacy policy regarding the handling of personal information of customers for the products and services provided on this site is as follows

Article 1 (Purpose of Use of Retained Personal Data)

Personal data of our customers

Sending samples and catalogs
PR and guidance for exhibitions, products and services
Proposal and quotation of products and services
Confirmation of orders, shipment of products, implementation of services, and billing and collection of payment
Questionnaire surveys
Responding to inquiries, consultations, requests, etc.
Preparation of statistical data
Other purposes to which customers have agreed in advance

Personal information about customers who have made inquiries

Responding to inquiries, consultations, requests, etc.
PR and guidance for exhibitions, products and services
Questionnaire surveys
Preparation of statistical data

Article 2 (Provision of Personal Information to Third Parties)

We will not disclose or provide the personal information of customers to third parties, except in the following cases

  1. When we have the consent of the customer
  2. When personal information is provided after appropriate supervision, such as the conclusion of a confidentiality agreement regarding personal information
  3. When providing personal information to a shipping company, etc. for the purpose of sending products, samples, catalogs, etc.
  4. When disclosed or provided in a manner that the individual cannot be identified, such as in the form of statistical data
  5. When disclosure or provision of personal information is required by law.

Article 3 (Entrustment of Handling of Personal Information)

We may outsource the handling of personal information of our customers to outside companies to the extent necessary to achieve the purpose of use. When outsourcing, the Company shall conduct appropriate supervision of the outsourced company, such as by concluding a confidentiality agreement for personal information.

Article 4 (Scope of Handling of Personal Information and Procedures for Disclosure, etc.)

The information we obtain from customers through the operation of this site is limited to the following

  1. Name
  2. Name of organization which customer belongs
  3. Address of organization which customer belongs
  4. Phone number of organization which customer belongs
  5. Email address

These information will be removed from the site’s database upon request from the customer’s account.

If you log-in to this site using Social Login: we collect your public profile data only from your consent that you grant before initiating Social Login, from the social network used to login at this site. This data includes your first name, last name, email address, link to your social media profile, unique identifier, link to social profile avatar. This data is used to create your user profile at at this site. You can revoke this consent at any time from your profile page at this site or by sending us an email.

Information obtained by third parties (advertising and analytics) affiliated with the site will no longer be sent if you delete and reject cookies from the site. For more information, please refer to our Cookie Policy.

Please contact each shipping company for information related to delivery.

If you wish to request the disclosure of personal information or the cessation of the provision of personal information to third parties, or any other matters related to the handling of personal information, please contact us in accordance with the following procedures. Please follow the procedures below to make a request for the disclosure of personal information or to stop the provision of customer information to third parties.

  1. Please contact us via Contact page.
  2. Fill out the prescribed application form for disclosure of personal information which will be sent to you after receiving your request, and mail it to our “Tokyo Office Personal Information Reception Desk” together with a copy of your identification document.
  3. Our response to your application for disclosure will be mailed to you by registered post “to be signed by addressee only”. In the case of an application for correction or suspension of use of personal information, we will enclose the necessary documents with the written response.
  4. Please note that a separate fee is required for disclosure procedures.

Article 5 (Contact for Inquiries)

Please direct any inquiries regarding this policy to the following contact address.

Address: 6-24-14 Umeda, Adachi-ku, Tokyo 123-0851, Japan
Company name: Echo Electricity Co.,Ltd. Tokyo Office
Department in charge: SMTube Online
Email Address: [email protected]